I'm Leaving On A Jet Plane... Never Coming Back Again?

Well, it sounds weird and it is. I'm not actually leaving on any jet plane, it's not that I have a private jet of my own anyway. Haha! I wish I can explain the joy I feel right now after leaving that place of doom. More like heaven now that I don't have to listen to any crappy person telling me it's all my fault that they are in that situation and now all I have to do is keep that in my memories and be careful on what job I want to apply for in the future. Thanks to my friends for helping me go through that tough time in my life and a special thanks to my baby alang as well for putting up with my messy attitude.

Let me share a few habits I picked up while working in that place:

1. I am more grumpy and moody than before

2. So impatient till the point I'll scream at people if I don't get what I want. (I think it sounds like most of the people I talked to on the phone everyday)

3. I always want things to be done A.S.A.P, and I mean now! 

4. Laziness 100% (more connected to my previous post if you haven't read it yet)

5. I tend to sleep less dunno why. (guess it's because of stress)

Now that's just some of the bad habits I picked up from this job. I also learnt a lot of things I wouldn't have done if I didn't work at this company. 

1. Now I know to always read the terms & conditions for anything that you purchase online or from the shops. Most of the people I know never bother to read the terms and conditions and when something does happen they get all grumpy and there is nothing they can do about it because they agreed to the terms & conditions full stop.

2. No matter how much you argue with the call centre people you will never get what you want. 

3. Never ask for a supervisor because you wont ever get to speak to one, especially if you are calling into an airline call centre. It's different with banks, they are aiming at zero complaints.

4. If you have a major problem with an airline company, just write in and don't bother to call, because you are just wasting your time holding the line waiting for them to answer and arguing with the agents because your complaint wont be entertained.

5. There are hundreds of people calling in at the same time as you so don't say I've been waiting for ages because they all know that and they even know how long you wait on the line so don't bother lying and saying that you waited for hours when it was just a 10minute wait.

LoL! I don't want to say anymore. It just pisses me off thinking about it. You probably wont understand what we go through working at a call centre unless you've worked at a call centre before! You might think it's an easy job, but trust me it's hell! 

You sit down the whole day listening to crap and explaining things you know people wont listen to unless they just want to buy something. You don't know what's coming next until you hear that bitchy voice or swearing man on the other line demanding to speak to your manager and when you go looking for one, they just say handle the call yourself, you're senior enough!. I don't know how they got appointed as the management if they can't even handle complaints from normal customers. That's most of them though... There are a few that get stress just trying to help us and even take escalation calls on their off days! That get's me stressed up too. Because I think it is totally unfair, and surprisingly they don't even get a relevant raise and they are still normal agents. It's totally crappy right?? 

Come to think again I will never work in an airline call centre ever again because I am getting sick just working there and now I can't do the normal things I used to do till further notice. Sucks right? That's why I specifically put the title of this post as "I'm Leaving On A Jet Plane... Never Coming Back Again?". 

I'm still really pissed of with that company but WTF... I don't care anymore because I am out of there and even if I wanted to do something bad to them I wouldn't because it would be a waste of my precious time. 

To my Friend who is also an author on this blog... Liz, Get out of there A.S.A.P...

Don't want you to go crazy there.... :)